Ambulance waiting times in the South West remain the highest in England


South Western ambulance service response times for the most serious incidents, e.g. cardiac arrest, remain the longest in England, new Ambulance Service Statistics have revealed. 

The statistics, released from NHS England today, show that average wait times for serious incidents have worsened in almost every region in England over the past month.

Locally, the statistics show a further 5% increase in the waiting time for the the most crucially urgent "Category 1" callouts to nearly 12 minutes. This is now the longest in England and is substantially longer than the 7 minute NHS target.

The average wait of 1 hour and 13 minutes for "Category 2" callouts is more the four times longer than the NHS target of 18 minutes, and is 20 minutes longer than any other English region.

Liberal Democrats are calling for the Government to commission an investigation by the Care Quality Commission without further delay.

Responding to the new figures, Claire Young, leader of the Liberal democrat Opposition Group on South Gloucestershire Council said: 

“It is disastrous that our local NHS services are under such severe pressure. We need real investment in our area with a plan from the Government. 

“The Conservatives have taken South Gloucestershire for granted for decades and now we’re seeing local patients and families pay the price.

“The Government needs to step up and stop taking our area for granted. Health service wait times across the board are struggling, our local health staff are under immense pressure, and it looks like things are getting even worse.” 


NHS England’s Ambulance Quality Indicators, published on 13 January 2022, are available here.

These figures refer to Category 1 incidents: An immediate response to a life threatening condition, such as cardiac or respiratory arrest.

The NHS target is an average response time to these incidents of 7 minutes, and for 90% of them to be responded to within 15 minutes.

The NHS target for Category 2 is 18 minutes.

Image credit: Lee Haywood

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